New Software and Features
If you have recommendations about new software
applications or features, please contact your supervisor and ask them to
relay your suggestions to the MIS department.
If you are a supervisor, please
send an email or otherwise contact
the MIS department with a description of your needs. Note that many
priorities are constantly changing in the MIS department, in an effort
to serve the needs of Appleby Window Systems. If you believe a higher
priority is due to your requests than we are able to promise you, please
contact the Company President, or Director of Operations.
Error and Defect Resolution
If you have identified any errors in Appleby’s software, database,
automated operations, network, or system security, please notify the MIS
department directly ASAP. Allowing defects to continue unreported
could result in residual errors, such as data corruption, that are more
difficult to remedy than the original problem. Again, you are welcome
to email Appleby’s Developer or
Technical Support. Our
company phone extensions are x130 and x131 respectively.
Problematic Hardware or Connectivity Issues
Problems with hardware or network/internet connections, including the sending
and receiving of email, should be reported to Technical Support.
Be sure to specify when the problem started, whether your device/software formerly
worked as it was intended, and any clues you have about what led to the change.